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Branding
and Symbolism |
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John Fraim, GreatHouse Company |
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Ice Cubes and the Evolution of an Idea |
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In
1959, a social scientist named Vance Packard theorized that magazine ads
of ice cubes in glasses of liquor suggested parts of a woman's anatomy.
This theory, among other things, led to greater interest in liquor ads and
may have even caused some "spikes" in sales for liquor during this period.
It also led to a best-selling book at the time called The Hidden Persuaders.
Basically, Packard's book argued that the advertising industry used a
lot of "ice cubes" throughout their ads to "subliminally" influence our
actions by "hidden persuaders." The result was that we bought products
for unknown, unconscious and subliminal reasons (giving a "tip of the
hat" with the word "subliminal" to the dominating Freudian psychology
of the times.) We bought the liquor in those "ice cube" ads because we thought of sex
when we saw the ad. And perhaps in thinking of sex we ourselves became
more sexy. The taste of the liquor advertised in the ad became a minor
thing when something big like sex was involved. And, like liquor, we bought cigarettes because we saw ourselves pictured
as that Eastwoodesque cowboy in the ads - alone in the west with just
a good gun and trusty horse. Cigarettes somehow connected us up with that
distinctly American mythology of the barren frontier, the big open western
space and the lonesome cowboy. Packard's Hidden Persuaders was only a slim little volume, never possessing
the academic credentials of a book like David Riesman's The Lonely Crowd.
Yet, even so, it didn't need to be very long for the book itself was really
a symbol. It wasn't a symbol of sex, though, but rather of the overall context
of the "subliminal" threat of communism during the height of the Cold
War. These years were a lingering period of the old McCarthyism when forces
which worked to overthrow the American way of life might be everywhere,
yet "hidden" from immediate view. Around this time, as if brought in from
"somewhere" to emphasize this point for us (drum roll) the film genre
of science fiction began its rise to prominence in films like the Invasion
of the Body Snatchers. Here were people who looked like us and were in
fact our friends. But, there was some evil "alienness" hidden in our "friends." In this manner, the threat from without really became a threat from within.
The evil forces had already landed on our shores and infiltrated our cities.
Perhaps even us. (Who really could say what power those little ice cubes
had over us?) America was no longer that provincial wilderness of innocence
that Thoreau and Whitman sung praises to, that Fitzgerald lamented at
the end of The Great Gatsby. It was beginning to emerge from the "trance"
of mass culture and TV shows like Father Knows Best and Leave It To Beaver.
Yes, sex was in those ice cubes. But also in them was communism as well
as a new emerging symbol of America. The ancient beliefs of symbolism
had come onto the radar screen of modern American culture. No longer were
they confined to the twilight consulting rooms of Freudian psychology
or Jungian dream analysis. Symbolism was finally "getting a life" in the
modern world. Interestingly enough, the true message of symbolism was carried forth
through the 60s not by another book from Packard, more liquor ads or science
fiction films but rather from the unlikely position of a Canadian classics
scholar named Marshall McLuhan. Maybe I realized this "subliminally" somehow when I carried McLuhan's
Understanding Media around with me through high school. The "word" then
was "media" and how McLuhan showed us a new way of viewing media. But
looking back on it now, with the perspective of a "Monday morning quarterback,"
I realize that McLuhan was really talking about symbolism, and the key
to symbolism in context. The famous McLuhan phrase "medium is the message" was really another
way of saying "message is in context rather than content." In effect,
the "message" of those liquor ads with the ice cubes was in fact not the
ice cubes, or even sex, but rather the context of an American culture
searching for, and believing in, "hidden persuaders." This was the medium. The hidden aspects of the world was not all that jumped out at us from
the content we focused our attention on but rather all that enveloped
us when we directed our search at content. It wasn't necessarily the dream
images Americans told their therapists about but rather the context of
the consulting room where the therapy went on and their overall relationship
with the therapist. This was the "medium," this was the "context," this
was the "message." I carried these ideas with me, on the "back burner" so to speak, through
college, law school and five years with one of the world's largest corporations
in San Francisco. When I left the big corporation I started a marketing consulting firm.
It was at this time that the ideas of symbolism came off the old "back
burner" and made their way to the front burner. In the mid-80s, we had an office in the Zaentz Film Center in Berkeley,
California. We were surrounded by independent film makers, small record
labels, musicians and a slew of only-in-California "consultant" types.
Over the hectic comings and goings of all these independent "ice cubes"
in the Zaentz cocktail, the production of a film called Mosquito Coast
from the Zaentz Company moved forward. How we changed from a more-or-less general marketing consulting firm
to the Bay Area's largest "incubator" for screen plays down to Los Angeles
is a story in itself but it probably has a lot to do with my lifelong
interest in film. I had grown up in Los Angeles in the 50s and friends
of my parents were film stars like Charlie Ruggles, Joe E. Brown and Clarence
Brown, the great MGM director who directed Elizabeth Taylor in her first
movies such as National Velvet and The Yearling. I can still remember
the Friday nights in our living room when my father would rent a movie
and everyone would come over to watch it. Ideas are strange critters. You sit through classes, sift through books,
BS through nights with friends. In the end, it is difficult to see those
particular "break through" moments where connections are suddenly made
and light bulbs go on. We had a first generation Macintosh computer in the office at Zaentz
and I tinkered around with it, filling its small little byte memory with
a lot of my film ideas mixed with concepts from the film books in our
growing film library. Some type of brew was beginning to ferment inside
the little machine. The breakthrough came with the realization that a film essentially consisted
of "content" and "context." Off hand, this may not sound like something
warranting a display of fireworks but it really made all the difference.
In effect, I saw that films were divided between action and the context
(or setting) for action. The hero, actors, action, objects (props) and
dialogue created film content. The time, place, space of the film created
film context. In this scenario, film content was the "ice cubes" in Vance
Packard's book Hidden Persuaders. And, the glass holding the mix (as well
as the table where the glass sat and the room the table was in) was the
context of the film. Time, place and space. The province of the relatively unimportant film
set designer and art director on a film. Yet their craft was powerfully
connected to the overall purpose of the film director and the emotional
journey of the film hero. I came to see a film like a type of magic show where the actions are
on stage within view of the audience but where the real "magic" takes
place offstage. Magic, I came to understand, has a lot to do with distraction.
Its not that things are made invisible but rather that we don't see visible
things because we are distracted from looking at them. This was how a film worked. While we gaze at all of the actions in the
scenes of the film, the real magic is the overall context of the scene
itself. Whether it is inside or outside. During the day or night. High
up in a mountain or in some valley. I came to see that the most effective and powerful films possessed a
type of vertical alignment between context and content. The hero's emotional
state, in other words, was communicated "subliminally" by context far
greater than the content of objects, actions or words. And I also came
to see that the greatest dramatic movement involved the greatest movement
between dualities of context at the beginning and the end of a film. For
example, there was some drama in a movement from a context dominated by
the color black at the beginning of a film to a context dominated by the
color gray at the end. However, there was much greater drama in a movement
from a context of black to one of white at the end. The ideas were helped along by an amazing book called No Sense of Place:
The Impact of Electronic Media on Social Behavior (Oxford University Press,
1985) and a friendship with its author Joshua Meyrowitz. While NSP won
a number of accolades in the mid-80s and eventually went on to establish
an international reputation for Meyrowitz, the overall importance of this
book has yet to be discovered by the larger culture out there. (I'm not
holding my breath, though). "Excuse me Mr. Budweiser. May I have please have your autograph?" A lot of this was written on some of those early, archaic Mac software
programs. But most of it was put into a green notebook ... the "Green"
book. Rather than made ready for publication and a whirlwind tour of talk
radio shows around the nation, the "Green" book didn't seem too intent
on a lot of publicity and fame. Rather it simply sat out in the garage
after my move back to Ohio to work in marketing for a family business.
It didn't seem interested in going out and mingling or networking or much
of anything really. It just seemed to want to sit in the garage. But it didn't take long until the ideas were flowing again. This time,
making extensions outward from the symbolism of film to that of advertising.
Here, the metaphor went something like the following. If the hero of
a film might be Packard's old subliminal ice cubes, then what about a
product in an advertisement. Isn't a product in an advertisement similar
to the hero in a film? Once this metaphor was made ideas again started connecting up. The ideas
were helped by the synchronicitous appearance of some incredible ideas
on advertising and consumer culture in the form of books like Captain's
of Consciousness by Stuart Ewen, Advertising the American Dream by Roland
Marchand and Fables of Abundance by Jackson Lears. (Thanks boys!) And
it wasn't too long before there was a first draft of the manuscript Symbolism
of Place: The Hidden Context of Communication. It circulated to a number of publishers garnering some great letters
back but making most of them shaky about publishing. It was hard for them
to peg it and see where it might fit in the various sections of a bookstore.
This of course wasn't surprising to me. There was a lot of McLuhan in
it as well as Jung as well as Conrad, Joyce and David Ogilvy. The book
seemed a lot like a cocktail party created by a number of hosts all with
radically different guest lists. I could almost hear the various chapters
arguing with other chapters. "Who the hell invited you to the party?"
Editor-in-Chief of Farrar, Straus & Giroux Jonathan Gallasi put his
finger on this when he wrote that while the book was "unique and intelligent"
there was something that made him "nervous" about it in the way it "moved
back and forth from broad cultural criticism...to a sort of how-to guide."
Among the letters and comments on the manuscript, a few had far greater
importance than the rest and really made the entire process worthwhile
just with their comments. One was from Nelson Thall, former assistant
to Marshall McLuhan, Director of the Center for Media Studies at the University
of Toronto and President of the Marshall McLuhan Center for Global Communications.
Nelson was one of the few to really see the real "context" of the manuscript
when he noted that what I detailed in an academic fashion "Hollywood became
aware of in the late 40s or earlier when they closed down their studios
and realized they must turn the whole country into their studio. A studio
without walls." Another comment came one day via a phone call with a bad connection from
a man out in Los Angeles. He really loved the book and saw much application
for it. His name was Lew Hunter and he was the chairman of the UCLA screenwriting
department and author of Screenwriting 434, the premiere screenwriting
course at UCLA. But when all of the dust settled and the stampede moved on, Symbolism
of Place was placed next to the "Green" book in the basement. A lot of people have hobbies back here in Ohio. There are only so many
Buckeye football games you can go to and the Reds and Bengals have become
embarrassments. Then there are the long winter months with ice and snow
on the ground when going to the mall finally becomes boring. In 1995, I pursued a hobby and formed a publishing company called The
GreatHouse Company. We published a manuscript I had written on John Coltrane
in the early 80s called Spirit Catcher. The book was tremendously received
and ended up winning the 1997 Small Press Award. Around this time, I also started thinking that maybe Symbolism of Place
should be published by GreatHouse. But the ideas were flowing again into
new extensions to Symbolism of Place. Again, to greatly shorten the process
up, the reasoning went something like this: while a product may be a type
of film hero, might the greatest products have a relationship to the greatest
heroes or box office stars of the day? Perhaps the leading products of popular culture were really the leading
modern symbols. Those vague, hazy, dreamlike archetypes that Jung had
tried to hunt down. Symbolism might be all around us every day rather
than in dream images from the night. I wrote an article called "The Symbolism of Successful Products" which
suggested that the leading products of popular culture (top films, TV
shows, books, toys, etc.) were really like film stars. And soon, the article
had expanded into another manuscript called The Symbolism of Popular Culture:
Dynamics of Leading Brands, Products and Entertainment Genres. (Yeah I
know and I'm working on shortening the name and until one's invented lets
just call the manuscript SPC) In the Introduction I write: "The nexus of this investigation started with a relatively simple question
about modern products. We wondered why a relative few garner enormous
success while the vast majority of others are relegated to the growing
heap of product failures...When a successful product appears, the marketing
influenced tendency is to isolate it and show how it has 'carved a niche'
for itself in the marketplace by being unique...But might the real success
behind 'hits' and 'blockbusters' and 'bestsellers' be connection rather
than separation or differentiation?" These types of questions led into other areas, back to McLuhan and Jung,
forward towards new connections. "Questions like the above led us to speculate if there might be other
factors at work outside of the conscious efforts of sophisticated Madison
Avenue advertising firms to make products different from the rest. Might
the most successful products be so not because they stood out but rather
because they fit into the times." At the risk of oversimplifying while at the same time aware of space
limits here, you might say that SPC posits that popular culture (mostly
that 15% of personal consumption expenditures going for entertainment)
possesses the structure and symbolism of a film which keeps cycling over
and over with different stars and dominant genres. Many (probably most in fact) believe that a cross represents one of the
key religious symbols. Seen this way, though, the cross is more "sign"
than a "symbol." The true symbolism of the cross exists in the paradox between the linear
and the nonlinear, between the horizontal (linear) line of the cross and
the vertical (nonlinear) line of the cross. Extending this to film symbolism, one can say that the action of a film
happens in linear time and moves from the left to the right along a horizontal
line. Within this action, there is a change called "drama." And, within
the duality of the beginning and the end of the film there is a particular
sequence of action called Act I, Act II and Act III. The vertical symbolism of the film is the alignment between the context
of setting and the content of the action. The greatest films possess the
greatest alignment. It is similar things happening at the same time. It
is the ancient law of symbolism known as the Theory of Correspondences.
And in fact it is also Jung's late concept of synchronicity. (Perhaps
it is this vertical alignment that Jung was really getting at rather than
those relatively few, isolated weird instances of ESP?) But beyond this, one can say that the true symbolism of the cross represents
the great paradox of life: the fear of life and the fear of death. No
one expressed this paradox better than Otto Rank in his book Will Therapy
when he said: "The fear in birth, which we have designated as fear of life, seems to
me actually the fear of having to live as an isolated individual, and
not the reverse, the fear of loss of individuality (death fear). That
would mean, however, that primary fear corresponds to a fear of separation
from the whole, therefore a fear of individuation, on account of which
I would like to call it fear of life, although it may appear later as
fear of the loss of this dearly bought individuality as fear of death,
of being dissolved again into the whole. Between these two fear possibilities,
these poles of fear, the individual is thrown back and forth all his life...." These two anxieties are represented in the vertical and horizontal lines
of the cross. The vertical represents the life and the individual while
the horizontal represents the death and the collective. As Robert Kramer
notes, "Sometimes it is 'fear of life' the fear of becoming and
being oneself, separate and different from everyone else that has
the upper hand. At other times, it is 'fear of death' the fear
of merging into the other, into the collective, and losing one's 'dearly
bought individuality' that predominates. The eternal conflict between
the wish for and fear of separation, and the wish for and fear of union,
has no final solution. It must be solved and resolved continuously throughout
life, at every developmental stage." It is the journey of the hero in literature that Joseph Campbell talks
about in Hero With A Thousand Faces. It is the journey of the hero in
films. It is the duality between mass culture and segmented culture, between
equality (democracy) and freedom that has served as the key paradox of
American culture. Modern capitalism and business theory is based on the concept of competition
and differentiation. In this sense, business theory is a horizontal, linear
strategy where "content" hits heads against other "content" like a bunch
of Dogem cars at a carnival. Yet the theory of symbolism is not based on differentiation and competition
but rather on similarity (correspondence) and alignment. It's overriding
metaphor is a vertical, nonlinear paradigm where "content" is not sent
against other "content" but rather attempts to align with an overriding
dominant "context" of the time. This dominant context has gone under various
guises and names throughout history but a good one is zeitgeist. In a
large sense, in modern times the zeitgeist is very close to dominant entertainment
genres. In this manner, one can say that leading products, businesses and even
industries, are similar the leading stars of Hollywood. Their success
is not based on horizontal competitive factors with other industries as
much as on vertical alignment factors. The leading brands and products
of culture are so not because they stand out as much as because they are
ways of expressing the dominant context. In fact, they might even be considered
"mediums" of expressing this zeitgeist (and at that, less the McLuhan
type of "medium" and more the Madame Blavatsky type of medium). For an example, lets take Packard's sexy ice cubes from the 50s. Today,
the big push of differentiation is to show how different my brand of liquor
is from your brand. My ice cubes are more sexy than your ice cubes. From a symbolic perspective, though, it is not the various brands of
liquor that are important but the relationship and similarities between
the various categories of brands. The question is not about individual
battles within brand categories but rather the direction of the overall
war which contains the context of all the smaller battles. Taking things
back to the 50s and Packard's ice cubes again, the leading type of drink
becomes a lot more important (and symbolic) than the leading brand of
whiskey. And besides, martinis, rather than whiskey, was more popular
in the 50s. An interesting little study was published in a 1997 issue of Style magazine
showing Hollywood fads by decades. It was meant to be somewhat tongue-in-cheek
but when you're talking about Hollywood fads, you're in the big league
of popular culture. 1950s - Drink (Martini);Car (T-Bird);Sports (Croquet) 1960s - Drink (Mai Tai);Car (Rolls);Sports (Surfing) 1970s - Drink (Tequila);Car (Mercedes);Sports (Running) 1980s - Drink (Wine);Car (Porsche);Sports (Aerobics) 1990s - Drink (Water);Car (Range Rover);Sports (Golf) The important thing is not to laugh at the categories (they were the
categories for much of America) but to see some of the relationships of
"context" between the categories. In this sense, spring water and Russell
Terriers of the 90s could never have been the dominant drinks and dogs
during a zeitgeist period of hidden, subliminal cold war conspiracies.
So far, research on SPC has produced over six hundred pages, three hundred
and fifty references, fifty charts and a database of the top products
of popular culture each year from 1950 through 1995. It has also branched
out over the Internet to make contact with other researchers. As we have
said before, the greatest researchers in the area of symbolism don't necessarily
realize they are doing research in symbolism and one of our purposes has
been to help them see that they are. The ideas began with Packard's ice cubes, the "Green" book and The Symbolism
of Place have evolved into a hypothesis that the constellation of popular
products move through sequences between dualities and that these dualities
start all over again and create cycles. Here it is encouraging to see
that there is a renewed interest in cycles and their relationship outside
the initial Kondratieff economic cycles. Interested readers are referred
to the groundbreaking work on cycles in American history documented in
the books The Fourth Turning and Rocking the Ages. (It is even more encouraging
that the well-known research firm of Yankelovich & Partners is behind
the second book. We're not alone out there.) Like any movie, there are a number of villains throughout the plot, trying
to sabotage our efforts. In our modern world of increasing segmentation
and differentiation, where branding is king, products fight in a Darwinian
battle to survive by being different. These products are not simply bottles
of Coke and Pepsi but management theories expounded by business schools,
consulting firms and "think" tanks and entire academic disciplines. Everyone
battles to get a place on Ophra, to be that radio call-in guest, to shout
louder than the next product. The relative noise level rises. It is all the noise that gets our attention. Just like Packard's sexy
ice cubes got our attention in those ads almost fifty years ago. Yet while
our attention is focused in one direction, the real "director" of the
big "movie" is out of the limelight, off screen, directing the action.
Like the magician's tricks. The magic of the scene escapes us just as the experience of being in
water escapes a fish. Interestingly enough, one of Jung's late books Aion
talked about the movement from the sign of Pisces into the sign of Aquarius.
Pisces is symbolized by a fish while Aquarius a water carrier. Will the
fish finally come to realize the context of water which surrounds it?
Are we moving into a period where we might be able to break free of all
the Dogem battles of content and see the context which surrounds us? Will
McLuhan's words that the "medium is the message" gain a new type of understanding
in the coming years? In some ways I'm beginning to think that it is better that Symbolism
of Place and Symbolism of Popular Culture never become books. Perhaps
it is best they remain "anchored" in a bay off the "coast" like two big
old battleships while small "boats" (this article) make random assaults
on the beachhead. There is that image of the ship from Joseph Conrad's
Heart of Darkness firing meager shots at shore, no more than mere "pops"
from the ships little guns against the massive "darkness" of the great
sleeping continent. But also, there is another symbol of Conrad's that comes to mind. This
one much stronger for me than the first one. It is contained in the Author's
Note to his little known novel The Rescue. In 1918, Conrad returned to
work on this book after leaving it for twenty years. He observes that
although he left it, he never abandoned it. "The truth is that when The
Rescue was laid aside it was not laid aside in despair." As Conrad recalls: "The years passed and the pages grew in number, and the long reveries
of which they were the outcome stretched wide between me and the deserted
Rescue like the smooth hazy spaces of a dreamy sea. Yet I never actually
lost sight of that dark speck in the misty distance. It had grown very
small but it asserted itself with the appeal of old associations. It seemed
to me that it would be a base thing for me to slip out of the world leaving
it out there all alone, waiting for its fate-that would never come...As
I moved slowly towards the abandoned body of the tale it loomed up big
amongst the glittering shallows of the coast, lonely but not forbidding.
There was nothing about it of a grim derelict. It had the air of expectant
life. One after another I made out the familiar faces watching my approach
with faint smiles of amused recognition. They had known well enough that
I was bound to come back to them. But their eyes met mine seriously as
was only to be expected since I, myself, felt very serious as I stood
amongst them again after years of absence." And so it is for me and the thousands of other artists and researchers
around the world who hammer away at their ideas deep into the nights yet
abandon them to the conscious rationality of daytime careers. Only to
return back to them days, weeks, years, even decades later. The ideas wait patiently, though, for our return. Wait in mildewed boxes
stored in garages, in forgotten computer files on hard drives, in seldom
used "bookmarks" from Internet address books. As with Conrad, there seems little animosity when I make the trip back
to them. The old ship and crew, the deserted manuscript. I'm accepted
back and we immediately go to work on the task at hand. "At once, without
wasting words," Conrad notes, "we went to work together on our renewed
life, and every moment I felt more strongly that They Who had Waited bore
no grudge to the man who however widely he may have wandered at times
had played truant only once in his life." Yes, its a crazy mixture of people on the old ship. But they are always
waiting for me when I return from all my wanderings. Then its party time
once again. I bring the ice cubes and they supply the drinks. "Say mate, that's some provocative looking ice cubes you've got there
in your whiskey glass." |
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© Copyright
1998, 1999, 2000 John Fraim - Greathouse
Company |
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© Copyright 2002 MacDonald Ventures, LLC, All rights reserved. ExpertsOn is a trademark of MacDonald Ventures, LLC |
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